Why Important?

    1. Meet Customer Requirements
    2. Get More Revenue and Business from New Customers
    3. Improve Company and Product Quality
    4. Increase Customer Satisfaction with your Products
    5. Describe, Understand, and Communicate Your Company Processes
    6. Develop a Professional Culture and Better Employee Morale
    7. Improve the Consistency of Your Operations
    8. Focus Management and Employees
    9. Improve Efficiency, Reduce Waste, and Save Money
    10. Achieve International Quality Recognition


Source: International Organization for Standardization